Utah Valley Pediatrics will implement a new scheduling and billing computer system April 14th. This will initially cause delays in scheduling, check-in, check-out, and billing as we verify patient information that has been transferred to the new system. When you check in, you may be asked to fill out some paperwork verifying your information. Coming a little early to your appointment will help speed up the process. We thank you for your patience as we make this transition.
During the months of May and June, the physicians will transition to a new Electronic Medical Record or EMR. The new EMR will give us greater capability and help us serve our patients better. For example, we will be able to automatically fax prescriptions (except schedule II medications, the law still requires those be carried into the pharmacy) to your pharmacy making it so that you longer have to come in to pick up prescriptions. During the transition, we ask for your patience as our physicians become accustomed to the new system.
We believe the new computer system will give us better information about our care and be a valuable tool in helping us provide better quality care to you and your children.
During the transition and as our staff becomes more proficient using the new system, we thank you for your patience.