after hours pediatric visitExpert Care, Always On Call

Sudden health concerns rarely seem to happen between nine and five. That’s why we always have staff on duty 24/7, including holidays and weekends. Before heading to the urgent care, give us a call. Our on-duty pediatric nurse is here to listen and help determine the best course of action, whether that’s offering home-care advice or having your child see a doctor.

Calling is free and could save you money.

How After Hours Care Works

  • Call your pediatrician’s office number. You’ll be directed to the on-duty pediatric nurse.
  • If the on-duty pediatric nurse thinks your child should be seen, he or she will direct you to the appropriate care location.
  • If your child doesn’t need to come in, we’ll provide guidance on at-home care so you can rest easy.

Office Numbers:
American Fork: (801) 756-5290
Cherry Tree (Orem): (801) 224-4550
Provo North University: (801) 373-8930
Payson: (801) 456-2800
Physician’s Plaza (Provo): (801) 357-7883
Saratoga Springs: (801) 407-6500
Spanish Fork: (801) 794-7947
Timpanogos (Orem): (801) 224-0421

Note: If your child is seen in office, there is an after-hours fee set by your insurance plan. For most plans, this is less expensive than the urgent care fee. Please bring your current insurance information and cards with you.

If you’re in doubt—call!

If you’re concerned, don’t hesitate to call. We’re here to answer your questions.
Some non-urgent questions can wait until morning, though. Here are a few resources to help you decide.

  • Symptom Questions: Our “Is Your Child Sick” tool is a wealth of information for determining which symptoms merit seeing a pediatrician.
  • Prescriptions Requests: In the best interest of your child, our policy is to always see children in person before prescribing medications.
  • Administrative Questions: Our regular administrative staff isn’t here evenings or weekends so if your question is about appointments or billing, please call during regular office hours.

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